How does a Simplicity Tea subscription work?
Your first box will ship 3-4 days after ordering.
Future subscription shipments arrive mid-month.
If purchasing as a gift, be sure to include a “gift message” for the recipient.
Fast and Free shipping to all USA residents is available with purchase of the Deluxe Subscription.
You can cancel or pause at any time simply by emailing info@simplicityteas.com
What's inside?
Depending on your subscription, an intentional mix of 2-4 wellness teas in every shipment.
Your first subscription box will contain a warm welcome, a reusable infuser, and best practices for brewing your teas.
Your next packages will contain your teas AND monthly Simplicity Teas Well-Being Insights for enriching your tea drinking experience.
How much tea do I get?
Can I request 100% Decaf?
How does billing work?
Billing takes place on the 5th of every month for the current month’s order. Subscriptions will be shipped between the 12th-17th of each month.
The cut off date for subscription changes is the 28th of each month. This will affect when your first/future shipments are received.
Ex: You sign up October 20th. Your first box is October teas and ships right away. The next shipment is mid-November.
If you sign up after the 28th, you are shipped next month's box and your next shipment is the 12th-17th of the following month.
Ex: You sign up October 29th. Your first box will be the November teas and your next shipment/renewal will be December 5th.
Where do you ship?
We offer free shipping of our Deluxe Package to the USA.
We also ship internationally for an additional cost which is calculated at checkout.
How can I pause, skip or cancel my subscription?
You can pause, skip, or cancel anytime by sending us email us at info@simplicityteas.com.
In order to receive a refund on your renewal, you must request one before your package has shipped. Unfortunately, we are unable to provide refunds for packages that have shipped.
Cancelling prevents future renewals. It does not undo prepaid shipments or cancel/refund renewals that already took place.
We do not offer refunds of prepaid packages that were paired with discounts.
(p.s. If you are ever dissatisfied, please reach out, we’ll do our best to make your experience exceptional.) Please note refunds will incur a 20% restocking/transaction fee.
How can I contact you?
We’d love to hear from you! Contact us anytime at info@simplicityteas.com.
We pride ourselves on excellent customer service and you will receive a reply within 1-2 business days.